How it works
Clear process. Honest pricing. No surprises.
Every project is a little different, but the way we work together should never feel mysterious. Here is exactly what to expect — from first hello to launch, and the ongoing care that keeps your site healthy afterward.
The process
- Tell us what you need. Send a quick inquiry with a few words about your business and what you are trying to accomplish.
- We review and, if it is a fit, schedule discovery. A short conversation to understand your goals, your customers, and what success looks like.
- You receive a proposal and Statement of Work. A written scope with a fixed quote — deliverables, timeline, and price, all in plain language.
- You approve the scope and pay the deposit. Work is scheduled once the Statement of Work is accepted and the project deposit is paid.
- We build, review, and refine. You see the work, give feedback, and we refine it within the agreed scope.
- You approve the finished work and pay the balance. Final review and acceptance happen before launch.
- We launch and hand off. Your site goes live, you get what you need to run it, and we talk about a care plan if ongoing support would help.
Starting prices are honest starting points, not final quotes. Work begins after the Statement of Work is accepted and the deposit is paid. New requests outside the agreed scope are handled with a change order or separate billing, and launch and final handoff happen after acceptance and final payment.
Project pricing & payment
Public prices are shown as “starting at” because the right price depends on the approved scope. After discovery, you receive one fixed quote before any work begins.
- Starter Website — starting at $750
- Business Website — starting at $1,500
- Online Store — starting at $3,500
- Custom Business Tool — quoted individually
How projects are billed: most projects are billed 50% to schedule and begin work, with the remaining 50% due after your approval and before production launch or final handoff.
Hourly work
For work outside a package or an accepted scope:
- Standard rate: $85/hour, during business hours.
- After-hours rate: $120/hour, one-hour minimum, paid in advance.
Monthly care plans
Care plans keep your website hosted, updated, backed up, and cared for after launch, so you are not calling only when something is already broken. Choose the level that fits how much ongoing help you want.
Care — $75/month
Hosting coordination, backups, updates, uptime checks, and small text or image edits each month.
Growth — $150/month
Everything in Care, plus up to one hour of site changes each month, form updates, analytics review, and minor SEO.
Operations — $300/month
Everything in Growth, plus workflow support, automation monitoring, admin tools, and SMS and form support.
Care-plan terms
- Business hours: Monday through Thursday, 7:00 AM–4:00 PM.
- Standard response time: within 24 hours during business hours.
- After-hours support (including faster, one-hour response): $120/hour, one-hour minimum, paid in advance.
- Included time does not roll over. Unused included time in a month does not carry to the next month.
- Out-of-scope work beyond a plan’s included time is approved in advance and billed at the applicable hourly rate.
- No long-term commitment. Care plans are month-to-month and can be cancelled at any time by either you or Oneflame Solutions.
Ready to get started? Tell us what you need or call (352) 352-1967.